Case examples
Read about similar cases to yours to find out how we could handle your complaint.
Case example An organisation misused public funds on gifts, alcohol, fines and funeral expenses
A public organisation used taxpayers’ money to pay for staff expenses with no legitimate business reason to do so.
Tags:Case example Food for Thought: Prisoner seeks out culturally appropriate food
In prison, Meena tried to provide her son with culturally appropriate food when he stayed with her.
Tags:Case example Own goal – School employee uses school funds for private gain
Whilst interstate on a netball tour, Candice purchased groceries for her netball team, valued at $1225.
Tags:Case example Delay with compliance certification for new home
Reiko lodged a complaint with the Victorian Building Authority, after delays in receiving a compliance certificate
Tags:Case example Delayed response to pensioner with leaky roof
Public housing resident Ethel, who was 92 years old and legally blind, was struggling to keep up with maintaining her home.
Tags:Case example Reprieve for Pavel following business closure
Pavel’s business was affected by COVID-19 lockdowns and he applied for a grant through the Licensed Hospitality Venue Fund.
Tags:Case example Nasty surprise greets pensioner when opening his letterbox
Disabled pensioner Des received a speeding ticket fine via his PO box in town.
Tags:Case example Seeing double: Identical registration plates issued to two vehicles
Tahni was dismayed to learn another vehicle was on the road with the same license plates as those on her car.
Tags:Case example $2k ambulance fee despite never stepping inside an ambulance
$2k ambulance fee despite never stepping inside an ambulance
Tags:Case example Contractors ignore mum’s right to safe home
A mother and her young children could not sleep in their public housing home after asbestos removalists did not finish the job
Tags:Case example Homeowner scores a $40,000 driveway fix
A road cross over which connected the road to Phillip’s driveway was causing damage to vehicles leaving or entering the property.
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